Looking to visit us here at The Bathhouse? We are just as excited to have you! But first things first... let us help you understand how we work along with some housekeeping rules and information you should know before your stay with us.
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What to Expect
A locker will be provided for you on the day to place your personal belongings in. You will also receive a robe, towel and pool slides to wear during your stay. Please note, We are not responsible for the misplace of personal belongings so please dont forget to check your robe pockets before leaving.
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What to bring
All you will need to bring is your bathers and a spare change of clothes! A hat and sunnies are recommended along with your mobile phone for super cute pics.
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Consultation Form
48 hours prior to your appointment, you will receive a text message with a link to a consultation form. Please fill this in before arriving.
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Parking
We have a small space at the front of the venue for parking however, there is lots of street parking available for you!
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Checking In
Once our spa concierge checks you in at our reception desk, you will be taken through on a mini tour of the bathhouse, so you can get familiar with the place! You will be shown to your locker, your soak facilities, bathrooms and where to meet if you're receiving an upgraded treatment.
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Cancellation Policy
cYour appointment is reserved and dedicated just for you. If you do wish to cancel or reschedule, please do so before 48 hours otherwise your 50% booking fee will be non refundable. Arriving late to your appointment will also limit your treatment time.
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Additional Information
If your package includes an all day soak, your treatments will be booked accordingly throughout your stay. If you did need to leave The Bathhouse at a certain time, please advise us at the time of your booking and not on arrival.
We have a menu of light refreshments and beverages that you can order during your soak session. If it does rain during your stay, no sweat, all of our facilities apart from our plunge pool are undercover. And besides, you’ll be getting wet in the water anyway right?
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Group Bookings
For group bookings that are after catering, please speak with our spa concierge. Please note, a minimum of 5 people and must be ordered and fully paid 7 days prior. full payment needs to be ordered and pay in full 7 days prior.
Group bookings of 5 people or more require 7 days noticed to cancel or reschedule. If a group booking is cancelled within 7 days the 100% full payment will be taken and no refund will be provided.
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Are you Floating with us?
Click here to read about preparing for your float!

 

We can't wait to see you!

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